Privacy Policy

Privacy Policy

This privacy policy sets out how Tang & Co. Home Limited (Ltd) uses and protects any information that you give Tang & Co when you use this website. Your information will be held by Tang & Co. Home Ltd as part of our commitment to the General Data Protection Regulation (GDPR) that became effective on 25th May 2018.

Tang & Co. Home Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Tang & Co. Home Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Our Privacy Promise

We promise:

  • To keep your data safe and private
  • Not to sell your individual data
  • To give you ways to manage and review your marketing choices at any time

If you have any questions, or want more details about how we use your personal information, please contact us by phone 01799 500955 or email [email protected]

 

Data we collectHow we us it
To carry out our ongoing relationship with our clients we maintain contact records which include:

 

Primary contact name(s)

Name of organisation

Address

Telephone number(s)

Email address of Primary Contacts

 

 

Individual orders received and payment methods elected

 

To process your order and obtain payment.

 

This fundamental information enables us to manage our relationship with our clients.

 

To run our business in an efficient and proper way including managing our financial position, business capability, planning, communications, corporate governance and annual audit.

 

To satisfy the orders place according to our Terms and Conditions.

 

We may use the information to improve our products and services.

 

We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.

 

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

 

 

 

 

Using your information in accordance with Data Protection Laws

Data Protection law says we are allowed to use personal information only if we have proper reason to do so. To use your personal information we will rely on the following conditions, depending on the activities we are carrying out:

  • Providing our contracts and services to you. We will use the information to carry out our responsibilities in order to gather information and provide the products and services you have requested.
  • When we have to comply with applicable laws. We may process your information if required legally to do so.
  • Legitimate interests. To use your data for any other purpose described in this privacy policy we will rely on a condition known as “legitimate interests”. If we wish to provide you with our services more effectively such as carrying out market research to see if we can provide you with a better service: sending out information that we believe will be of interest to our clients; research feedback on specific issues relevant to the client base.
  • We may provide you with marketing information about our services where you have provided consent for us to do so. You may opt out of marketing at any time by emailing ([email protected]) or telephoning 01799 500955.

 

If you chose not to give personal information

Generally we only collect information that enables us to fulfil the contractual obligation we have with the client.

If you choose not provide information it may delay or prevent us from meeting our obligations.

 

How long do we keep your information for?

We will keep your information for as long as you are a client of Tang & Co. Home Ltd

If you stop being a client we will archive your information for internal comparison data purposes. This will remain in archive unless you request its removal. HMRC requires us to hold our sales data for at least six years.

Please note payments are taken through Stripe Payments Europe, Ltd. Tang & Co. Home Ltd. do not store any payment details.

 

Who do we share your information with?

We never share any individual client information with any other party.

 

How to get a copy of the information we hold?

You have the right to access the personal data that we hold about you at any time. You can request a copy of the information we hold by email ([email protected]) or telephoning 01799 500955 we will provide the information within one month of the request.

You also have the right to rectify and erase your personal data.

Alternatively if you have any questions relating to our Privacy Policy please email us at [email protected]

 

Tang & Co. Home Limited

The Cattle Shed, Pamphillions Farm, Purton End, Saffron Walden, CB11 3JT

Tel: 01799 500955

Website: www.tangand.co.uk

Email: [email protected]

Company Number: 11186674

VAT No. 292 065 694